[X2P] Fanvil X2P Call Center IP Phone, 2.8" Color Screen, PoE, Headset Ports

Fanvil X2P Call Center IP Phone, 2.8" Color Screen, PoE, Headset Ports

Professional IP phone designed specifically for call centers
2.8-inch 320x240 color screen
2 SIP lines with 3-way local conference
Call center headset ports: RJ9 and 3.5mm, plus RJ9 monitor earphone port
Answer/hang up with a foot pedal switch
EHS wireless headset support (Poly/Jabra via EHS cable)
LED function keys for Mute, Hold and Headset
Dual 10/100 Mbps ports with integrated PoE; LDAP/XML phonebook

IP Phone SIP PoE Color Screen HD Voice Call Center Headset

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Delivery within 2–5 business days across Saudi Arabia
Warranty according to the manufacturer
Tax invoice with every order
Technical support before and after purchase

Not sure this model fits your setup? Read the buying guide

Documents

Fanvil_X2P_Datasheet.pdf

Overview of Fanvil X2P

The Fanvil X2P is a purpose-built call center IP phone designed to improve agent efficiency. It works in headset mode, with RJ9 and 3.5mm headset ports, an extra RJ9 port for a supervisor or monitor earphone, and EHS support for wireless headsets. Agents can answer and end calls with a foot pedal, while LED function keys give one-touch Mute, Hold and Headset control. A 2.8-inch color screen, 2 SIP lines, HD voice with G.722, SRTP/TLS security, VLAN/QoS and integrated PoE make it a compact, reliable choice for call centers, help desks, telesales teams and customer service counters.

Technical Specifications

General

Model	X2P
Type	Call center IP phone (headset mode)
SIP Lines	2
Display	2.8" 320x240 color screen
Keypad	23 keys: 4 soft keys, 4 LED function keys, 12 digit keys
LED Function Keys	Mute, Hold, Auto Answer, Headset

Phone Features

Local Phonebook	500 entries
Remote Phonebook	XML/LDAP, 500 entries
Call Logs	600 (in/out/missed)
Audio Conference	3-way local
Foot Pedal	Off-hook/on-hook by pedal switch (3.5mm port)
Recording	Via server
Call Features	Hold, transfer, forward, call waiting, DND, auto-answer, hot desking

Audio & Headset

HD Voice	Yes
Wideband Codec	G.722
Narrowband Codecs	G.711a/u, G.723.1, G.726-32K, G.729AB
Voice Processing	AEC, VAD, CNG, NR, PLC, jitter buffer up to 300ms
Headset Ports	RJ9 headset + RJ9 monitor earphone; 3.5mm headset
EHS Wireless Headset	Yes (Poly/Jabra via EHS cable)

Network

Ethernet	2 x 10/100 Mbps (PC bridged)
IP Configuration	Static / DHCP / PPPoE
VPN	L2TP / OpenVPN
Network Features	VLAN, QoS, LLDP, 802.1x
Protocols	SIP 2.0 over UDP/TCP/TLS, RTP/SRTP, STUN, TR-069
Auto-Provisioning	FTP/TFTP/HTTP/HTTPS, DHCP Opt66, SIP PnP, TR-069

Power

PoE	Yes, integrated
Power Adapter	Optional, DC 5V/0.6A
Power Consumption	Idle 0.9~1.6W, peak 1.6~2.5W

Physical

Installation	Desktop stand (fixed angle)
Color	Black
Dimensions	100.8 x 147 x 107.4 mm (without earphone bracket)
Working Temperature	0~45℃
Working Humidity	10~95%
Package Contents	Phone, earphone bracket, back rack, 1.5 m CAT5 cable

Source: Fanvil official website and datasheet. Specifications are subject to change by the manufacturer.

PRACTICAL ANSWERS

IP phone questions

How do I choose an IP phone for an employee?

Start with the person’s daily call workflow, required keys, headset use and desk connectivity. Check the exact model against the PBX and provisioning method rather than selecting only by screen size or appearance.

Does an IP phone need a separate power adapter?

Check the phone’s supported power options, what is included in the package and the capabilities of the connected switch. Confirm that the complete proposed arrangement can power every phone, not just a single test device.

Will my headset work with the new phone?

Compare the headset and phone model numbers, connector type and any required adapter or call-control support. Ask to test answering, ending and muting a call with the intended combination before equipping a team.

Can a phone be used by a remote employee?

Confirm the PBX’s supported remote deployment method and the employee’s network requirements. Plan secure provisioning and support responsibilities; do not expose administration interfaces or assume a phone can be moved without configuration.

How should I compare phone models for a reception desk?

List the extensions the receptionist handles, the required transfer workflow and any need for expansion keys or a headset. Evaluate the full workflow with the PBX, including the features actually licensed and supported.

What should I check before deploying many IP phones?

Test a small representative group first, then review network ports, power, provisioning, user labels and the rollback plan. Keep an inventory linking each physical device to its intended user or location.