Rasid integrated technologies

Shipping & returns

How orders are prepared, delivered and returned. Please read this policy before placing an order.

Last updated: [●]

Order processing

Orders are prepared after payment is confirmed, or after order confirmation for cash on delivery. Processing usually takes [●] business days.

Delivery areas and times

We deliver to the cities and regions shown at checkout. Delivery usually takes [●] business days after shipping and may take longer during holidays, peak periods or for remote areas.

Shipping fees

Shipping fees are calculated and shown at checkout before you confirm the order.

Receiving your order

Please inspect the package on delivery. If it is damaged or incomplete, note this with the courier and contact us within [●] hours with photos.

Returns

You may request a return within [●] days of receiving the product, in line with the regulations applicable in Saudi Arabia, provided it is unused, in its original condition and packaging, with all accessories and the invoice.

Items that cannot be returned

Products made or configured to order, software and license keys once opened, consumables, and products that were installed, used or damaged after delivery, unless they have a manufacturing defect.

Refunds

After the returned product is received and inspected, the amount is refunded to the original payment method within [●] business days. Shipping fees are refunded only when the product is defective or does not match the order.